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HP Soporte Técnico

0800-10111 - Lima

Africa (French-speaking) 
- Support for Algeria, Benin, Burkina Faso, Cameroon, Chad, Gabon, 
- Guinea, Ivory Coast, Mauritania, Niger, Senegal, Sierra Leone, Togo, 
- and Tunisia: 
- General Information....................................................... +351213176380 
- Technical Support........................................................... +351213176366 
- Customer Support Web site ...........................www.hp.com/aa/fre 
- HP Care Pack Services.....................................................234 1 3204 777 
- Albania 
- E-mail.....................................................................Tec.desktop@hp.com 
- Connect On-Line Customer Care Page... www.connect-online.hp.com 
- HP Care Pack Services 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Argentina 
- Call Center Service Support............................................0-810-555-5000 
- Local number..............................................................54 11 4708 1600 
- Customer Support Web site ..........................www.hp.com/support 
- www.hp.com/country/ar/spa/support.html 
- Armenia 
- Technical Support...................................................... +7 (095) 797-35 20 
- Fax............................................................................. +7 (095) 797-35 21 
- Customer Support (on-line request) .......www.hp.com/country/ru/ru 
- HP Care Pack Services 
- Telephone Support................................................. +7 (095) 797-35 25 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Page 4 
- 2 
- www.hp.com 
- Support Telephone Numbers 
- Australia 
- General Information....................................................................13 23 93 
- Warranty/Technical Support........................................................13 10 47 
- Contact/Care Pack Support .........................................................13 11 47 
- Customer Support Web site ............. www.hp.com/country/au/eng 
- Austria 
- General Information 
- Allgemeine Informationen ...............................................0800 242 242 
- Technical Support (Business Products) 
- Technischer Kundendienst (Business-Produkte)..............0810 00 1000 
- Web sites 
- HP .............................................................. www.hp.com/at 
- Support......................................www.hp.com/country/at/ger 
- HP Care Pack Services 
- Contract Customer Telephone Support ...........................0810 00 2000 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Azerbaijan 
- Technical Support...................................................... +7 (095) 797-35 20 
- Fax............................................................................. +7 (095) 797-35 21 
- Customer Support (on-line request) .......www.hp.com/country/ru/ru 
- HP Care Pack Services 
- Telephone Support................................................. +7 (095) 797-35 25 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Bahamas 
- Technical Support............................................................1-800-711-2884 
- Customer Support Web site ............. www.hp.com/country/cb/eng 
- Page 5 
- Support Telephone Numbers 
- www.hp.com 
- 3 
- Bahrain 
- General Information (call center) 
- and Technical Support ............................................... +971 4 366 2020 
- Toll-free ....................................................................................800 171 
- Customer Support Web site .............www.hp.com/country/me/eng 
- HP Care Pack Services 
- Telephone Support..................................................... +971 4 390 4785 
- Web site....................................... www.hp.com/me/carepack 
- E-mail .................................................................mecarepack@hp.com 
- Barbados 
- Technical Support............................................................1-800-711-2884 
- Customer Support Web site ............. www.hp.com/country/cb/eng 
- Belarus 
- Technical Support........................................................ (+7) 095-7973520 
- Fax............................................................................... (+7) 095-7973521 
- Customer Support (on-line request) .......www.hp.com/country/ru/ru 
- HP Care Pack Services 
- Telephone Support................................................. +7 (095) 797-35 25 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Belgium 
- Technical Support 
- Warranty and Trade (in country nr only).......................... 078/600 600 
- Customer Support 
- Web site................................................www.hp.com/support 
- HP Care Pack Services 
- Telephone support (in country nr only)............................ 078/250 144 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Page 6 
- 4 
- www.hp.com 
- Support Telephone Numbers 
- Belize 
- Technical Support................................................... 811+ 1 800 711 2884 
- Customer Support Web site ..........................www.hp.com/support 
- www.hp.com/country/lamerica_nsc_cnt_amer/es/support.html 
- Bermuda 
- Technical Support............................................................1-800-711-2884 
- Customer Support Web site ............. www.hp.com/country/cb/eng 
- Bolivia 
- Technical Support Apoyo Técnico.........................(0) +54-11-4708-1600 
- 0-800 100-293 
- Customer Support Web site ..........................www.hp.com/support 
- www.hp.com/country/bo/spa/support.html 
- Bosnia-Herzegovina 
- E-mail.....................................................................Tec.desktop@hp.com 
- Connect On-Line Customer Care Page... www.connect-online.hp.com 
- HP Care Pack Services 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Page 7 
- Support Telephone Numbers 
- www.hp.com 
- 5 
- Brazil 
- Compaq Customer Assistance Service and Technical Support 
- Serviço de Atendimento ao Consumidor/Garantia 
- Contracts....................................................................55-11-4689-2620 
- Toll-free ..........................................................................0800-55-6404 
- 0800-130-999 
- 55-11 4689 2012 
- Grande SP....................................................................... 11 5683-5400 
- Suporte Técnico/Empresas e Contratos (toll-free).............0800-55-6405 
- Technical Support 
- Gde Sao Paulo ...........................................................55-11-4004-7751 
- Rest of country ............................................................0-800-709-7751 
- Customer Support 
- Web site..................www.hp.com/country/br/por/support.html 
- British Virgin Islands 
- Technical Support.................................................. 154+ 1-800-711-2884 
- Customer Support Web site ............. www.hp.com/country/cb/eng 
- Bulgaria 
- E-mail.....................................................................Tec.desktop@hp.com 
- Connect On-Line Customer Care Page... www.connect-online.hp.com 
- Customer Support Web site .............. www.hp.com/country/bg/bul 
- HP Care Pack Services 
- Telephone Support...................................................................9769562 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Page 8 
- 6 
- www.hp.com 
- Support Telephone Numbers 
- Canada 
- General Information Informations Générales.................1-800-567-1616 
- Technical Support Assistance Technique 
- For continuous quality improvement, calls may be monitored. Afin de 
- garantir une amélioration continue de la qualité, les appels peuvent 
- être enregistrés ou suivis. 
- 1-905-206-4663 
- 1-800-474-6836 
- Ordering Backup Software 
- Commande de Disquettes de Sauvegarde....................1-800-952-7689 
- Customer Support Web Site 
- Emplacement D'internet de Web de Support à la 
- Clientèle ................www.hp.com/country/ca/eng/support.html 
- HP Care Pack Les Services Care Pack HP 
- .........................................................................................1-800-267-5251 
- .........................................................................................1-800-633-3600 
- Cayman Islands 
- Technical Support............................................................1-800-711-2884 
- Customer Support Web site ............. www.hp.com/country/cb/eng 
- Chile 
- Customers and Partners, Contracts ................................ +56-2-290-6500 
- Toll-free Access (domestic only) .......................................600-600-1122 
- Santiago..............................................................................562-361-1160 
- Technical Support Apoyo Técnico.............................. (123) 800-360-999 
- Customer Support Web site ..........................www.hp.com/support 
- www.hp.com/country/cl/spa/support.html 
- China (mainland) 
- Technical Support/General Information........................86-800-810-5959 
- 86-10-68687980 
- Web site........................................... http://e-support.hp.com.cn 
- Page 9 
- Support Telephone Numbers 
- www.hp.com 
- 7 
- Colombia 
- Technical Support Apoyo Técnico....................... 01-8000-51-4746-8368 
- Bogotá (local number)....................................................571-606-9191 
- Customer Support Web site ..........................www.hp.com/support 
- www.hp.com/country/co/spa/support.html 
- Costa Rica 
- Technical Support.............................................................0800-011-1046 
- Customer Support Web site ..........................www.hp.com/support 
- www.hp.com/country/ns/spa/support.html 
- Croatia 
- E-mail.....................................................................Tec.desktop@hp.com 
- Connect On-Line Customer Care Page... www.connect-online.hp.com 
- Customer Support Web site ............... www.hp.com/country/hr/cro 
- HP Care Pack Services 
- Telephone Support...............................................................1 6060 200 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Curazao, Netherland Antillas 
- Technical Support............... English 001 800-872-2881+ 1800 711 2884 
- Spanish 164+1800 711 2884 
- Customer Support Web site ............. www.hp.com/country/cb/eng 
- Page 10 
- 8 
- www.hp.com 
- Support Telephone Numbers 
- Cyprus 
- Technical Support 
- Local toll-free......................................................................800 9 2649 
- International............................................................ +30 210 60 73 603 
- Fax.............................................................................. +30 210 60 73 601 
- Customer Support E-mail Address 
- Presales Info, Customer Feedback .....................ccr.hphellas@hp.com 
- Mail-in abroad repairs .......................................... rma.hellas@hp.com 
- Customer Support Web site ...............www.hp.com/country/gr/gre 
- HP Care Pack Services 
- Telephone Support 
- Local toll-free ..................................................................800 9 2649 
- International........................................................ +30 210 87 61 880 
- Web Site .............www.hp.com/go/hpcarepack/emea/activate 
- Czech Republic 
- General Information Obecné Informace ...............................261 108 108 
- General Information Web site.......................................www.hp.cz 
- Technical Support Technická Podpora..................................261 307 310 
- Customer Support Web site .........................................www.hp.cz 
- HP Care Pack Services 
- Telephone Support.............................................................261 307 310 
- Web site...............................................................www.hp.cz 
- Page 11 
- Support Telephone Numbers 
- www.hp.com 
- 9 
- Denmark 
- General Information Generelle Oplysninger..........................48 12 10 00 
- Sales Information HP Frontline, Presales ..............................70 12 00 10 
- Customer Service 
- Web site................ www.hp.com/country/dk/dan/support.html 
- Technical Support Teknisk support 
- Commercial & Enterprise...................................................70 11 77 00 
- Supportpack/HP Care Pack Services Commercial & Enterprise 
- Telephone Support .............................................................35 25 65 00 
- Supportpack/HP Care Pack Services 
- Consumer Produkter ......................................................70 27 04 43 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Dominican Republic 
- Technical Support............................................................1-800-711-2884 
- Customer Support Web site ..........................www.hp.com/support 
- www.hp.com/country/cb/eng/support.html 
- Ecuador 
- Technical Support Apoyo Técnico (toll-free) 
- Andinatel .................................................... 1 999-119: 800-711-2884 
- Pacifitel............................. 1-800-225-528 999 119+: 1-800-711-2884 
- Customer Support Web site ..........................www.hp.com/support 
- www.hp.com/country/ec/spa/support.html 
- Egypt 
- General Information and Technical Support.......................202 532 5222 
- Customer Support Web site .............www.hp.com/country/me/eng 
- HP Care Pack Services 
- Telephone Support........................................................0800 888 7 888 
- Web site....................................... www.hp.com/me/carepack 
- E-mail .................................................................mecarepack@hp.com 
- Page 12 
- 10 
- www.hp.com 
- Support Telephone Numbers 
- El Salvador 
- Technical Support.............................................. 800-1785:877-219-8671 
- (800-1785+) 1-800-711-2884 
- 800-6160 
- Customer Support Web site ..........................www.hp.com/support 
- www.hp.com/country/ns/spa/support.html 
- Estonia 
- Technical Support......................................................................6 813 823 
- HP Care Pack Services..............................................................6 813 823 
- European Emerging Markets 
- Support for Albania, Bosnia-Herzegovina, Bulgaria, Croatia, 
- Macedonia, Malta, Moldova Republic, Serbia and Montenegro: 
- E-mail.....................................................................Tec.desktop@hp.com 
- Connect On-Line Customer Care Page... www.connect-online.hp.com 
- Customer Support Web sites 
- Bulgaria.................................... www.hp.com/country/bg/bul 
- Croatia....................................... www.hp.com/country/hr/cro 
- Slovenia.......................................www.hp.com/country/si/slv 
- HP Care Pack Services 
- Bulgaria ...................................................................................9769562 
- Croatia .................................................................................1 6060 200 
- Serbia and Montenegro........................................................... 2019900 
- Slovenia ................................................................................12307 478 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Faroe Islands 
- Technical Support................................................................4570 10 8025 
- Page 13 
- Support Telephone Numbers 
- www.hp.com 
- 11 
- Finland 
- General Information......................................................+358 (0) 205 350 
- Sales Information ...................................................+358 (0) 10 217 2700 
- Technical Support.....................................................+358 (0) 203 53 232 
- Customer Services Web site.......................................... www.hp.fi 
- HP Care Pack Services 
- Telephone Support................................................+358 (0) 203 20 300 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- France 
- General Information 
- Informations Générales (0,15 € TTC/min).....................0826 800 400 
- Technical Support Assistance Technique 
- Produits Professionnels (0,15 € TTC/min) .....................0826 10 4949 
- Customer Support Web site .................................. www.hp.com/fr 
- HP Care Pack Services 
- Telephone Support 
- Assistance Technique (0,15 € TTC/min)........................0825 00 41 23 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Georgia 
- Technical Support...................................................... +7 (095) 797-35 20 
- Fax............................................................................. +7 (095) 797-35 21 
- Customer Support 
- (on-line request).............................www.hp.com/country/ru/ru 
- HP Care Pack Services 
- Telephone Support................................................. +7 (095) 797-35 25 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Page 14 
- 12 
- www.hp.com 
- Support Telephone Numbers 
- Germany 
- General Information (Presales) 
- Allgemeine Informationen (0,12 €/min) ......................... 01805/66 57 75 
- Technical Support 
- Technischer Support 
- HP Commercial Products, 
- Compaq Commercial Products (0,12 €/min)........... 01805/25 81 43 
- Customer Support Web site .................... www.hp.com/de/support 
- HP Care Pack Services (Presales) 
- General information on warranty upgrades 
- Allgemeine Informationen über 
- Garantieerweiterungen (0,12 €/min)....................... 01805/32 62 99 
- E-mail ...................................................... infoline@hp-servicesales.de 
- HP Care Pack Information Web site.....www.hp.com/de/carepack 
- HP Care Pack Services 
- Telephone Support Hotline...................See HP Care Pack documents. 
- Siehe HP Care Pack Unterlagen. 
- HP Care Pack Registration 
- Web site ...........www.hp.com/go/hpcarepack/emea/activate 
- Ghana 
- Technical Support.......................................................... +234 1 320 4999 
- E-mail..............................................................care.sa@jhb.za.sykes.com 
- nigeria.service-center@hp.com 
- Other Information ...................................................... +234 1 320 5242/3 
- +234 1 461 3734/5 
- +234 1 270 6941/2 
- Fax................................................................................. +234 1 320 5241 
- Customer Support Web site ......... http://welcome.hp.com/country/ 
- emea_africa/en/contact/phone_assist.html#section4 
- HP Care Pack Services 
- Telephone Support..................................................... +234 1 320 4777 
- E-mail ..........................................................care.sa@jhb.za.sykes.com 
- nigeria.service-center@hp.com 
- Page 15 
- Support Telephone Numbers 
- www.hp.com 
- 13 
- Greece 
- Telephone Support 
- Toll-free .................................................. 801 11 CALL HP (22 55 47) 
- International.............................................................. +30 210 6073603 
- Fax ............................................................................. +30 210 60 73 601 
- E-mail Telephone support, 
- Presales Info, Customer Feedback .....................ccr.hphellas@hp.com 
- Mail-in abroad repairs .......................................... rma.hellas@hp.com 
- Customer Support Web site ...............www.hp.com/country/gr/gre 
- HP Care Pack Services 
- Telephone Support 
- Toll-free...............................................801 11 HP CARE (47 22 73) 
- International........................................................ +30 210 87 61 880 
- Web Site .............www.hp.com/go/hpcarepack/emea/activate 
- Greenland 
- HP Care Pack Services..................................................... +45 7010 8025 
- Guatemala 
- Technical Support............................................................1-800-711-2884 
- Customer Support Web site ..........................www.hp.com/support 
- www.hp.com/country/ns/spa/support.html 
- Guyana 
- Technical Support................................................... 159: 1-800-711-2884 
- or 1-877-783-2407 
- Haiti 
- Technical Support................................................(183+) 1-800-711-2884 
- Customer Support Web site ............. www.hp.com/country/cb/eng 
- Page 16 
- 14 
- www.hp.com 
- Support Telephone Numbers 
- Honduras 
- Technical Support....................................... 800 0 123 + 1-800-711-2884 
- or 800 0 123 + 877-219-8671 
- Customer Support Web site ..........................www.hp.com/support 
- www.hp.com/country/ns/spa/support.html 
- Hong Kong 
- General Information......................................................852-800-9388-33 
- Technical Support.............................................................852-3002-8555 
- Customer Support Web site ..............www.hp.com/country/hk/eng 
- Hungary 
- General Information Általános Információk................ +36 (1) 382-1112 
- Technical Support Technikai Támogatás ..................... +36 (1) 382-1112 
- E-mail...............................................................................support@hp.hu 
- Customer Support Web site ..............www.hp.com/country/hu/hun 
- HP Care Pack Services 
- Telephone Support.................................................... +36 (1) 382-1112 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Iceland 
- Technical Information 
- Icelandic ................................................................................507 10 00 
- Danish............................................................................45 70 10 80 25 
- HP Care Pack Services 
- Icelandic ................................................................................507 10 00 
- Danish............................................................................45 70 10 80 25 
- India 
- Customer Care Centre.........................................................1 600 112267 
- 91-11-26388000 
- Fax..................................................................................91-124-2566112 
- Customer Support Web site .............. www.hp.com/country/in/eng 
- Technical Support E-mail...........................india_customercare@hp.com 
- Page 17 
- Support Telephone Numbers 
- www.hp.com 
- 15 
- Indonesia 
- Technical Support....................................................... +62 (21) 350-3408 
- Customer Support Web site .............. www.hp.com/country/id/eng 
- Ireland 
- General Information on Commercial products ...................1850 200 277 
- Technical Support Web site .....http://www.hp.com/country/ie/en/ 
- contact/phone_assist.html#section1 
- Customer Support Web site ............http://h10025.www1.hp.com/ 
- ewfrf/wc/siteHome?lc=en&cc=ie 
- HP Care Pack Services 
- Telephone Warranty Support...........................................1890 946 500 
- Web site.... http://h41111.www4.hp.com/hps/carepack/ie/en 
- Israel 
- General Information.............................................................09-762-3222 
- Telephone Support and Technical Support ..........................09-830-4848 
- Fax........................................................................................09-830-4849 
- Customer Support Web site ............... www.hp.com/country/il/heb 
- HP Care Pack Services 
- Telephone Support............................................................09-762-3300 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Italy, San Marino, Vatican City State 
- Business Desktop Technical Support................................. 02 3859-1212 
- Customer Support 
- Web site....... http://welcome.hp.com/country/it/it/support.html 
- HP Care Pack 
- Information..................................................................... 02 9212-2040 
- Information Web site...................... www.hp.com/it/hpcarepack 
- Registration 
- Web site ...........www.hp.com/go/hpcarepack/emea/activate 
- Page 18 
- 16 
- www.hp.com 
- Support Telephone Numbers 
- Jamaica 
- Customer Support ...........................................................1-800-711-2884 
- Customer Support Web site ..........................www.hp.com/support 
- Japan 
- Jordan 
- General Information and Technical Support................. +971 4 366 2020 
- Customer Support Web site .............www.hp.com/country/me/eng 
- HP Care Pack Services 
- Telephone Support..................................................... +971 4 390 4785 
- Web site....................................... www.hp.com/me/carepack 
- E-mail .................................................................mecarepack@hp.com 
- Page 19 
- Support Telephone Numbers 
- www.hp.com 
- 17 
- Kazakhstan 
- Technical Support...................................................... +7 (095) 797-35 25 
- Fax............................................................................. +7 (095) 797-35 21 
- Customer Support (on-line request) ...... www.hp.com/country/kz/ru 
- HP Care Pack Services 
- Telephone Support................................................. +7 (095) 797-35 25 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Korea 
- Technical Support/Warranty Support 
- Domestic/international ...................................................82-1588-3003 
- Web site...........................................................www.hp.co.kr 
- e-Commercial (Product Sales)/General Information ....82-080-703-0700 
- HP online store.............................................www.hp.co.kr/store 
- Kuwait 
- General Information and Technical Support................. +971 4 366 2020 
- Customer Support Web site .............www.hp.com/country/me/eng 
- HP Care Pack Services 
- Telephone Support..................................................... +971 4 390 4785 
- Web site....................................... www.hp.com/me/carepack 
- E-mail .................................................................mecarepack@hp.com 
- Kyrgizstan 
- Technical Support...................................................... +7 (095) 797-35 20 
- Fax............................................................................. +7 (095) 797-35 21 
- Customer Support (on-line request) .......www.hp.com/country/ru/ru 
- HP Care Pack Services 
- Telephone Support................................................. +7 (095) 797-35 25 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Page 20 
- 18 
- www.hp.com 
- Support Telephone Numbers 
- Latvia 
- Technical Support......................................................................7 030 721 
- (toll-free) 
- 800 80 12 
- HP Care Pack Services..............................................................7 030 721 
- (toll-free) 
- 800 80 12 
- Lebanon 
- General Information and Technical Support................. +971 4 366 2020 
- Customer Support Web site .............www.hp.com/country/me/eng 
- HP Care Pack Services 
- Telephone Support..................................................... +971 4 390 4785 
- Web site....................................... www.hp.com/me/carepack 
- E-mail .................................................................mecarepack@hp.com 
- Liechtenstein 
- Technical Support................................................................0848 802 020 
- HP Care Pack Services........................................................0848 800 724 
- Lithuania 
- Technical Support....................................................................5 210 3333 
- (toll-free) 
- 800 10000 
- HP Care Pack Services............................................................5 210 3333 
- (toll-free)..................................................................................800 10000 
- Luxembourg 
- Technical Support 
- Warranty and Trade ................................................... +352 27 303 303 
- Customer Support Web site ............................www.hp.be/support 
- HP Care Pack Services 
- Contract & HP Care Pack.......................................... +352 27 303 111 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Page 21 
- Support Telephone Numbers 
- www.hp.com 
- 19 
- Macedonia 
- E-mail.....................................................................Tec.desktop@hp.com 
- Connect On-Line Customer Care Page... www.connect-online.hp.com 
- HP Care Pack Services 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Malaysia 
- General Information...........................................................1800-80-5405 
- Warranty Support/Pre-Sales Information...........................1800-88-4848 
- Technical Support (toll-free)............................................+1800-805-405 
- Fax......................................................................................(65) 395-1010 
- Support Web site...........................www.hp.com/country/my/eng 
- Malta 
- E-mail.....................................................................Tec.desktop@hp.com 
- Connect On-Line Customer Care Page... www.connect-online.hp.com 
- HP Care Pack Services 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Martinique 
- Customer Support .....................................0-800-990-011:877-219-8671 
- Customer Support Web site ..........................www.hp.com/support 
- Mexico 
- Technical Support........................................................01-800-474-68368 
- Mexico City....................................................................55-5258-9922 
- Pre-Sales......................................................................... 55 5091-7000 
- Rest of country ..........................................................01-800-501-9000 
- Contracts ................................................................52-5-284-600 X 2747 
- +01-800-010-2020 
- Customer Support Web site ..........................www.hp.com/support 
- www.hp.com/country/mx/spa/support.html 
- Page 22 
- 20 
- www.hp.com 
- Support Telephone Numbers 
- Moldova Republic 
- E-mail.....................................................................Tec.desktop@hp.com 
- Connect On-Line Customer Care Page... www.connect-online.hp.com 
- HP Care Pack Services 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Monaco 
- General Information 
- Informations Générales (0,15 € TTC/min).....................0826 800 400 
- Technical Support Assistance Technique 
- Produits Professionnels (0,15 € TTC/min) .....................0826 10 4949 
- Customer Support Web site .................................. www.hp.com/fr 
- HP Care Pack Services 
- Telephone Support 
- Assistance Technique (0,15 € TTC/min)........................0825 00 41 23 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Mongolia 
- Technical Support...................................................... +7 (095) 797-35 20 
- HP Care Pack Services 
- Telephone Support................................................. +7 (095) 797-35 25 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Montserrat 
- Customer Support ............................................................ 1 800711-2884 
- Customer Support Web site ..........................www.hp.com/support 
- Morocco 
- General Information Informacja Ogólna .............................022 40 47 47 
- Technical Support Pomoc Techniczna..................................022 40 47 47 
- Customer Support Web site ...........................www.hp.com/aa/fre 
- HP Care Pack Services 
- Telephone Support............................................................022 24 87 70 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Page 23 
- Support Telephone Numbers 
- www.hp.com 
- 21 
- The Netherlands 
- General Information Algemene Informatie ................... +31 30 222 2000 
- Technical Support (0,35 €/min)*......................................0900 2020 165 
- 0900-1681616 
- Customer Support Web site ............... www.hp.com/country/nl/dut 
- HP Care Pack Services 
- Telephone Support.........................................................0900 1150 000 
- 0800-0221244 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- *Not available internationally 
- *Deze nummers zijn alleen bereikbaar vanuit Nederland. 
- New Zealand 
- General Information............................................................0800 733 547 
- Warranty/Technical Support................................................0800 449 553 
- Contract/CarePack Support.................................................0800 664 747 
- Customer Support Web site ............. www.hp.com/country/nz/eng 
- Nicaragua 
- Technical Support...........................................1-800-0164:800-711-2884 
- Español ............................................................(164+) 1-800-711-2884 
- Inglés ...............................................................(174+) 1-800-711-2884 
- Customer Support Web site ..........................www.hp.com/support 
- www.hp.com/country/ns/spa/support.html 
- Page 24 
- 22 
- www.hp.com 
- Support Telephone Numbers 
- Nigeria 
- Technical Support.......................................................... +234 1 320 4999 
- E-mail..............................................................care.sa@jhb.za.sykes.com 
- nigeria.service-center@hp.com 
- Other Information ...................................................... +234 1 320 5242/3 
- +234 1 461 3734/5 
- +234 1 270 6941/2 
- Fax................................................................................. +234 1 320 5241 
- Customer Support Web site ......... http://welcome.hp.com/country/ 
- emea_africa/en/contact/phone_assist.html#section4 
- HP Care Pack Services 
- Telephone Support..................................................... +234 1 320 4777 
- E-mail ..........................................................care.sa@jhb.za.sykes.com 
- nigeria.service-center@hp.com 
- Norway 
- Technical Support....................................................................800 62 800 
- Customer Support Web site .............. www.hp.com/country/no/nor 
- HP Care Pack Services 
- Telephone Support...............................................................800 56 044 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Oman 
- General Information and Technical Support................. +971 4 366 2020 
- Customer Support Web site .............www.hp.com/country/me/eng 
- HP Care Pack Services 
- Telephone Support..................................................... +971 4 390 4785 
- Web site....................................... www.hp.com/me/carepack 
- E-mail .................................................................mecarepack@hp.com 
- Page 25 
- Support Telephone Numbers 
- www.hp.com 
- 23 
- Panama 
- Technical Support........................................................001-800-111-9642 
- 001-800-711-2884 
- Customer Support Web site ..........................www.hp.com/support 
- www.hp.com/country/ns/spa/support.html 
- Paraguay 
- Technical Support Apoyo Técnico.................................009-800-541-006 
- Customer Support Web site ..........................www.hp.com/support 
- www.hp.com/country/py/spa/support.html 
- Peru 
- General Information Información General......................+511-211-2828 
- Lima..............................................................................+511-411-2043 
- Technical Service (toll-free).................................................0-800-12828 
- 0800-10111 
- Customer Support Web site ..........................www.hp.com/support 
- www.hp.com/country/pe/spa/support.html 
- Philippines 
- General Information..................................................... +63 (2) 888-6211 
- Technical Support......................................................... +63 (2) 867-3551 
- Customer Support 
- Web site................ www.hp.com/country/ph/eng/support.html 
- Poland 
- General Information Informacja Ogólna ..........................0-801-522-622 
- Technical Support Pomoc Techniczna...........................+48 22-5666 000 
- Customer Support Web site ............... www.hp.com/country/pl/pol 
- HP Care Pack Services 
- Telephone Support....................................................+48 22-565 74 00 
- or 0-801 300 310 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Page 26 
- 24 
- www.hp.com 
- Support Telephone Numbers 
- Portugal 
- Call Center Service Support..................................................808 200 808 
- Technical Support....................................................................213164164 
- Fax........................................................................................21 410 08 52 
- Customer Support Web site ...............www.hp.com/country/pt/por 
- HP Care Pack Services 
- Telephone Support.............................................................808 218 218 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Puerto Rico 
- Technical Service ............................................................1-800-711-2884 
- Local Number ....................................................................787-474-8570 
- Technical Support............................................................1-877-232-0589 
- Warranties .......................................................................1-800-799-3477 
- Customer Support 
- Web site................. www.hp.com/country/pr/spa/support.html 
- Qatar 
- General Information and Technical Support................. +971 4 366 2020 
- Customer Support Web site .............www.hp.com/country/me/eng 
- HP Care Pack Services 
- Telephone Support..................................................... +971 4 390 4785 
- Web site....................................... www.hp.com/me/carepack 
- E-mail .................................................................mecarepack@hp.com 
- Page 27 
- Support Telephone Numbers 
- www.hp.com 
- 25 
- Romania 
- Customer Service..........................................................+4021-303.83.00 
- Customer Support .........................................................+4021-303.84.01 
- CCC Technical Support..................................................+4021-315-4442 
- Fax................................................................................+40-21-303.83.03 
- E-mail..............................................................support.romania@hp.com 
- Escalation address..............................................dragos.stanciu@hp.com 
- Customer Support Web site .............. www.hp.com/country/ro/rom 
- HP CarePack 
- Telephone Support......................................................+4021-303-8401 
- Web site (external 
- clients).............www.hp.com/go/hpcarepack/emea/activate 
- Russia 
- General Information, Technical Support, HP Care Pack Services 
- Moscow .......................................................................7 095-797-3520 
- Moscow after hours....................................................709 579 73525 
- St. Petersburg...................................................................812 346 7997 
- St. Petersburg after hours...........................................781 234 67982 
- Customer Support Web site ............... www.hp.com/country/ru/rus 
- HP Care Pack Services 
- Telephone Support 
- Moscow......................................................................709 579 73525 
- St. Petersburg ...............................................................812 346 7997 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- NOTE: To find a service centre near you, ask your HP representative or 
- refer to www.hp.com/country/ru/rus for HP service centers. 
- St. Vincent 
- Customer Support ...........................................................1-800-711-2884 
- Customer Support Web site ..........................www.hp.com/support 
- St. Kitts and Nevis 
- Customer Support ...........................................................1-800-711-2884 
- Customer Support Web site ..........................www.hp.com/support 
- Page 28 
- 26 
- www.hp.com 
- Support Telephone Numbers 
- St. Marteen 
- Customer Support ...........................................................1-800-711-2884 
- Customer Support Web site ..........................www.hp.com/support 
- Saudi Arabia 
- General Information and Technical Support.......................800 897 1444 
- Customer Support Web site .............www.hp.com/country/me/eng 
- HP Care Pack Services 
- Telephone Support...........................................................800 897 1451 
- Web site....................................... www.hp.com/me/carepack 
- E-mail .................................................................mecarepack@hp.com 
- Serbia and Montenegro 
- E-mail.....................................................................Tec.desktop@hp.com 
- Connect On-Line Customer Care Page... www.connect-online.hp.com 
- HP Care Pack Services 
- Telephone Support...................................................................2019900 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Singapore 
- General Information/Warranty Support ....................................62725300 
- Pre-sales Information.......................................................1800-278-8100 
- Customer Support Web site ..............www.hp.com/country/sg/eng 
- Fax.............................................................................................62742033 
- Slovakia 
- General Information....................................................+421-2-5752 5111 
- Technical Support.........................................................+421-2-68208080 
- Standard warranty .......................................................+421-2-5752 5752 
- Support Web site.......................................................www.hp.sk 
- HP Care Pack Services 
- Telephone Support...................................................+421-2-5752 5752 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Page 29 
- Support Telephone Numbers 
- www.hp.com 
- 27 
- Slovenia 
- General Information...................................................... +386 1 2307 420 
- Technical Support.......................................................... +386 1 2307 420 
- Fax................................................................................. +386 1 2307 468 
- Customer Support Web site ..................................www.hp.com/si 
- HP Care Pack Services 
- Telephone Support..................................................... +386 1 2307 420 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- South Africa 
- International Telephone Support................................... +27 11 258 9301 
- Local (toll-free).....................................................................086 00 1030 
- Customer Support Web site ............. www.hp.com/country/za/eng 
- HP Care Pack Services 
- Telephone ........................................................................086 000 1010 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Spain 
- General Information Información General...........................916 348 800 
- Technical Support Soporte Técnico ........................................902010333 
- (Except Presarios and projectors) 
- Customer Support Web site .............. www.hp.com/country/es/spa 
- HP Care Pack Services 
- Telephone Support..............................................................902 220030 
- Telephone Support (Commercial) ......................................902 010333 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Sri Lanka 
- General Information/Warranty Support ................01-430800-6271-3337 
- Suriname 
- Technical Support.......................................................156: 800-711-2884 
- Page 30 
- 28 
- www.hp.com 
- Support Telephone Numbers 
- Sweden 
- General Information Allmän Information ................+46 (0)8 524 910 00 
- Web site...............................................................www.hp.se 
- Sales Information Saleslink..................................... +46 (0)200-27 00 00 
- Technical Support Teknisk Support................................... 0771-30 30 00 
- Web site...................................................www.hp.se/support 
- HP Care Pack Services 
- Telephone Support Teknisk Support .............................. 0771-30 30 30 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Switzerland 
- Warranty Hotline.................................................................0848 802 020 
- Web sites 
- German....................www.hp.com/country/ch/de/support.html 
- French ...................... www.hp.com/country/ch/fr/support.html 
- HP CarePack Services 
- Telephone Support...........................................................0848 800 724 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Taiwan 
- Taipei Head Office ........................................................886-2-8722-9000 
- Product Spec. Inquiry.........................................................0800-236-686 
- Customer Care Hotline..................................................886-2-8722-8000 
- Customer Support Web site ...............www.hp.com/country/tw/chi 
- Thailand 
- Technical Support..............................................................66-2-353-9000 
- Fax.................................................................................... +66 2654 0704 
- Support Web site............................ www.hp.com/country/th/eng 
- Trinidad & Tobago 
- Customer Support ...........................................................1-800-711-2884 
- Customer Support Web site ..........................www.hp.com/support 
- Page 31 
- Support Telephone Numbers 
- www.hp.com 
- 29 
- Turkey 
- General Information Genel Bilgi................................ +90 212 444 79 79 
- Technical Support Teknik Destek ............................... +90 212 444 71 71 
- Customer Support Müsteri Hizmetleri....................... +90 212 444 71 71 
- Fax Faks ..................................................................... +90 216 579 78 00 
- Customer Support Web site Web sitesi.......................... www.hp.com.tr 
- HP Care Pack Services HP Care Pack Hizmetleri 
- Telephone Support Destek Hatti............................. +90 212 444 71 72 
- Web site 
- Web sitesi .........www.hp.com/go/hpcarepack/emea/activate 
- Turkmenistan 
- Technical Support...................................................... +7 (095) 797-35 20 
- Fax............................................................................. +7 (095) 797-35 21 
- Customer Support (on-line request) .......www.hp.com/country/ru/ru 
- HP Care Pack Services 
- Telephone Support................................................. +7 (095) 797-35 25 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Turks & Caicos 
- Customer Support .........................................................01-800-711-2884 
- Customer Support Web site ..........................www.hp.com/support 
- Ukraine 
- Technical Support..................................................... +38 (044) 490-3520 
- Fax............................................................................. +7 (095) 797-35 21 
- Customer Support (on-line request) ......www.hp.com/country/ua/ru 
- HP Care Pack Services 
- Telephone Support................................................ +38 (044) 495-3520 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Page 32 
- 30 
- www.hp.com 
- Support Telephone Numbers 
- United Arab Emirates (Dubai) 
- General Information (Call Center) 
- and Technical Support ............................................... +971 4 366 2020 
- Toll-free ..................................................................................800 4520 
- Customer Support Web site .............www.hp.com/country/me/eng 
- HP Care Pack Services 
- Telephone Support..................................................................800 4326 
- Web site....................................... www.hp.com/me/carepack 
- E-mail .................................................................mecarepack@hp.com 
- United Kingdom 
- Enquiries 
- General .........................................................................0845 270 4000 
- Sales ..............................................................................0845 270 4222 
- Warranty............................................................................0870 842 2339 
- Customer Support Web site ..............www.hp.com/country/uk/eng 
- ALL Contract and HP Care Pack Services 
- (including SupportPack and Carepaq)...........................0870 842 2330 
- HP Care Pack Services 
- Web site...........................http://h41111.www4.hp.com/hps/ 
- carepack/uk/en/index.html 
- United States 
- General Information........................................................1-800-345-1518 
- Technical Support (For continuous quality 
- improvement, calls may be monitored.)......................1-800-474-6836 
- 1-208-323-2551 
- Ordering Backup Software..............................................1-800-952-7689 
- Customer Support Web site ......................................www.hp.com 
- Page 33 
- Support Telephone Numbers 
- www.hp.com 
- 31 
- United States Virgin Islands 
- Customer Support ............................................................1800-711-2884 
- Customer Support Web site ..........................www.hp.com/support 
- Uruguay 
- Technical Support Apoyo Técnico......................................0004-054-177 
- Customer Support Web site ..........................www.hp.com/support 
- www.hp.com/country/uy/spa/support.html 
- Uzbekistan 
- Technical Support...................................................... +7 (095) 797-35 20 
- Fax............................................................................. +7 (095) 797-35 21 
- Customer Support (on-line request) .......www.hp.com/country/ru/ru 
- HP Care Pack Services 
- Telephone Support................................................. +7 (095) 797-35 25 
- Web site..............www.hp.com/go/hpcarepack/emea/activate 
- Venezuela 
- Warranties ................................................................. +58-212- 278-8666 
- Toll-free ......................................................................+0800-22-73727 
- Technical Support.......................................................0800-HP-INVENT 
- Customer Support Web site ..........................www.hp.com/support 
- www.hp.com/country/ve/spa/support.html 
- Vietnam 
- General Information........................................................+84 8 823-4151 
- Warranty Support/Pre-Sales Information........................+84 8 823-6215 
- Technical Support............................................................+84 8 823-4530 
- Fax...................................................................................+84 8 823-6216 
- Support Web site............................www.hp.com/country/vn/eng 
- Page 34 
- 32 
- www.hp.com 
- Support Telephone Numbers 
- Yemen 
- General Information and Technical Support................. +971 4 366 2020 
- Customer Support Web site .............www.hp.com/country/me/eng 
- HP Care Pack Services 
- Telephone Support..................................................... +971 4 390 4785 
- Web site....................................... www.hp.com/me/carepack 
- E-mail .................................................................mecarepack@hp.com