HP Soporte Técnico
0800-10111 - Lima
Africa (French-speaking)
- Support for Algeria, Benin, Burkina Faso, Cameroon, Chad, Gabon,
- Guinea, Ivory Coast, Mauritania, Niger, Senegal, Sierra Leone, Togo,
- and Tunisia:
- General Information....................................................... +351213176380
- Technical Support........................................................... +351213176366
- Customer Support Web site ...........................www.hp.com/aa/fre
- HP Care Pack Services.....................................................234 1 3204 777
- Albania
- E-mail.....................................................................Tec.desktop@hp.com
- Connect On-Line Customer Care Page... www.connect-online.hp.com
- HP Care Pack Services
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Argentina
- Call Center Service Support............................................0-810-555-5000
- Local number..............................................................54 11 4708 1600
- Customer Support Web site ..........................www.hp.com/support
- www.hp.com/country/ar/spa/support.html
- Armenia
- Technical Support...................................................... +7 (095) 797-35 20
- Fax............................................................................. +7 (095) 797-35 21
- Customer Support (on-line request) .......www.hp.com/country/ru/ru
- HP Care Pack Services
- Telephone Support................................................. +7 (095) 797-35 25
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Page 4
- 2
- www.hp.com
- Support Telephone Numbers
- Australia
- General Information....................................................................13 23 93
- Warranty/Technical Support........................................................13 10 47
- Contact/Care Pack Support .........................................................13 11 47
- Customer Support Web site ............. www.hp.com/country/au/eng
- Austria
- General Information
- Allgemeine Informationen ...............................................0800 242 242
- Technical Support (Business Products)
- Technischer Kundendienst (Business-Produkte)..............0810 00 1000
- Web sites
- HP .............................................................. www.hp.com/at
- Support......................................www.hp.com/country/at/ger
- HP Care Pack Services
- Contract Customer Telephone Support ...........................0810 00 2000
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Azerbaijan
- Technical Support...................................................... +7 (095) 797-35 20
- Fax............................................................................. +7 (095) 797-35 21
- Customer Support (on-line request) .......www.hp.com/country/ru/ru
- HP Care Pack Services
- Telephone Support................................................. +7 (095) 797-35 25
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Bahamas
- Technical Support............................................................1-800-711-2884
- Customer Support Web site ............. www.hp.com/country/cb/eng
- Page 5
- Support Telephone Numbers
- www.hp.com
- 3
- Bahrain
- General Information (call center)
- and Technical Support ............................................... +971 4 366 2020
- Toll-free ....................................................................................800 171
- Customer Support Web site .............www.hp.com/country/me/eng
- HP Care Pack Services
- Telephone Support..................................................... +971 4 390 4785
- Web site....................................... www.hp.com/me/carepack
- E-mail .................................................................mecarepack@hp.com
- Barbados
- Technical Support............................................................1-800-711-2884
- Customer Support Web site ............. www.hp.com/country/cb/eng
- Belarus
- Technical Support........................................................ (+7) 095-7973520
- Fax............................................................................... (+7) 095-7973521
- Customer Support (on-line request) .......www.hp.com/country/ru/ru
- HP Care Pack Services
- Telephone Support................................................. +7 (095) 797-35 25
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Belgium
- Technical Support
- Warranty and Trade (in country nr only).......................... 078/600 600
- Customer Support
- Web site................................................www.hp.com/support
- HP Care Pack Services
- Telephone support (in country nr only)............................ 078/250 144
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Page 6
- 4
- www.hp.com
- Support Telephone Numbers
- Belize
- Technical Support................................................... 811+ 1 800 711 2884
- Customer Support Web site ..........................www.hp.com/support
- www.hp.com/country/lamerica_nsc_cnt_amer/es/support.html
- Bermuda
- Technical Support............................................................1-800-711-2884
- Customer Support Web site ............. www.hp.com/country/cb/eng
- Bolivia
- Technical Support Apoyo Técnico.........................(0) +54-11-4708-1600
- 0-800 100-293
- Customer Support Web site ..........................www.hp.com/support
- www.hp.com/country/bo/spa/support.html
- Bosnia-Herzegovina
- E-mail.....................................................................Tec.desktop@hp.com
- Connect On-Line Customer Care Page... www.connect-online.hp.com
- HP Care Pack Services
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Page 7
- Support Telephone Numbers
- www.hp.com
- 5
- Brazil
- Compaq Customer Assistance Service and Technical Support
- Serviço de Atendimento ao Consumidor/Garantia
- Contracts....................................................................55-11-4689-2620
- Toll-free ..........................................................................0800-55-6404
- 0800-130-999
- 55-11 4689 2012
- Grande SP....................................................................... 11 5683-5400
- Suporte Técnico/Empresas e Contratos (toll-free).............0800-55-6405
- Technical Support
- Gde Sao Paulo ...........................................................55-11-4004-7751
- Rest of country ............................................................0-800-709-7751
- Customer Support
- Web site..................www.hp.com/country/br/por/support.html
- British Virgin Islands
- Technical Support.................................................. 154+ 1-800-711-2884
- Customer Support Web site ............. www.hp.com/country/cb/eng
- Bulgaria
- E-mail.....................................................................Tec.desktop@hp.com
- Connect On-Line Customer Care Page... www.connect-online.hp.com
- Customer Support Web site .............. www.hp.com/country/bg/bul
- HP Care Pack Services
- Telephone Support...................................................................9769562
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Page 8
- 6
- www.hp.com
- Support Telephone Numbers
- Canada
- General Information Informations Générales.................1-800-567-1616
- Technical Support Assistance Technique
- For continuous quality improvement, calls may be monitored. Afin de
- garantir une amélioration continue de la qualité, les appels peuvent
- être enregistrés ou suivis.
- 1-905-206-4663
- 1-800-474-6836
- Ordering Backup Software
- Commande de Disquettes de Sauvegarde....................1-800-952-7689
- Customer Support Web Site
- Emplacement D'internet de Web de Support à la
- Clientèle ................www.hp.com/country/ca/eng/support.html
- HP Care Pack Les Services Care Pack HP
- .........................................................................................1-800-267-5251
- .........................................................................................1-800-633-3600
- Cayman Islands
- Technical Support............................................................1-800-711-2884
- Customer Support Web site ............. www.hp.com/country/cb/eng
- Chile
- Customers and Partners, Contracts ................................ +56-2-290-6500
- Toll-free Access (domestic only) .......................................600-600-1122
- Santiago..............................................................................562-361-1160
- Technical Support Apoyo Técnico.............................. (123) 800-360-999
- Customer Support Web site ..........................www.hp.com/support
- www.hp.com/country/cl/spa/support.html
- China (mainland)
- Technical Support/General Information........................86-800-810-5959
- 86-10-68687980
- Web site........................................... http://e-support.hp.com.cn
- Page 9
- Support Telephone Numbers
- www.hp.com
- 7
- Colombia
- Technical Support Apoyo Técnico....................... 01-8000-51-4746-8368
- Bogotá (local number)....................................................571-606-9191
- Customer Support Web site ..........................www.hp.com/support
- www.hp.com/country/co/spa/support.html
- Costa Rica
- Technical Support.............................................................0800-011-1046
- Customer Support Web site ..........................www.hp.com/support
- www.hp.com/country/ns/spa/support.html
- Croatia
- E-mail.....................................................................Tec.desktop@hp.com
- Connect On-Line Customer Care Page... www.connect-online.hp.com
- Customer Support Web site ............... www.hp.com/country/hr/cro
- HP Care Pack Services
- Telephone Support...............................................................1 6060 200
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Curazao, Netherland Antillas
- Technical Support............... English 001 800-872-2881+ 1800 711 2884
- Spanish 164+1800 711 2884
- Customer Support Web site ............. www.hp.com/country/cb/eng
- Page 10
- 8
- www.hp.com
- Support Telephone Numbers
- Cyprus
- Technical Support
- Local toll-free......................................................................800 9 2649
- International............................................................ +30 210 60 73 603
- Fax.............................................................................. +30 210 60 73 601
- Customer Support E-mail Address
- Presales Info, Customer Feedback .....................ccr.hphellas@hp.com
- Mail-in abroad repairs .......................................... rma.hellas@hp.com
- Customer Support Web site ...............www.hp.com/country/gr/gre
- HP Care Pack Services
- Telephone Support
- Local toll-free ..................................................................800 9 2649
- International........................................................ +30 210 87 61 880
- Web Site .............www.hp.com/go/hpcarepack/emea/activate
- Czech Republic
- General Information Obecné Informace ...............................261 108 108
- General Information Web site.......................................www.hp.cz
- Technical Support Technická Podpora..................................261 307 310
- Customer Support Web site .........................................www.hp.cz
- HP Care Pack Services
- Telephone Support.............................................................261 307 310
- Web site...............................................................www.hp.cz
- Page 11
- Support Telephone Numbers
- www.hp.com
- 9
- Denmark
- General Information Generelle Oplysninger..........................48 12 10 00
- Sales Information HP Frontline, Presales ..............................70 12 00 10
- Customer Service
- Web site................ www.hp.com/country/dk/dan/support.html
- Technical Support Teknisk support
- Commercial & Enterprise...................................................70 11 77 00
- Supportpack/HP Care Pack Services Commercial & Enterprise
- Telephone Support .............................................................35 25 65 00
- Supportpack/HP Care Pack Services
- Consumer Produkter ......................................................70 27 04 43
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Dominican Republic
- Technical Support............................................................1-800-711-2884
- Customer Support Web site ..........................www.hp.com/support
- www.hp.com/country/cb/eng/support.html
- Ecuador
- Technical Support Apoyo Técnico (toll-free)
- Andinatel .................................................... 1 999-119: 800-711-2884
- Pacifitel............................. 1-800-225-528 999 119+: 1-800-711-2884
- Customer Support Web site ..........................www.hp.com/support
- www.hp.com/country/ec/spa/support.html
- Egypt
- General Information and Technical Support.......................202 532 5222
- Customer Support Web site .............www.hp.com/country/me/eng
- HP Care Pack Services
- Telephone Support........................................................0800 888 7 888
- Web site....................................... www.hp.com/me/carepack
- E-mail .................................................................mecarepack@hp.com
- Page 12
- 10
- www.hp.com
- Support Telephone Numbers
- El Salvador
- Technical Support.............................................. 800-1785:877-219-8671
- (800-1785+) 1-800-711-2884
- 800-6160
- Customer Support Web site ..........................www.hp.com/support
- www.hp.com/country/ns/spa/support.html
- Estonia
- Technical Support......................................................................6 813 823
- HP Care Pack Services..............................................................6 813 823
- European Emerging Markets
- Support for Albania, Bosnia-Herzegovina, Bulgaria, Croatia,
- Macedonia, Malta, Moldova Republic, Serbia and Montenegro:
- E-mail.....................................................................Tec.desktop@hp.com
- Connect On-Line Customer Care Page... www.connect-online.hp.com
- Customer Support Web sites
- Bulgaria.................................... www.hp.com/country/bg/bul
- Croatia....................................... www.hp.com/country/hr/cro
- Slovenia.......................................www.hp.com/country/si/slv
- HP Care Pack Services
- Bulgaria ...................................................................................9769562
- Croatia .................................................................................1 6060 200
- Serbia and Montenegro........................................................... 2019900
- Slovenia ................................................................................12307 478
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Faroe Islands
- Technical Support................................................................4570 10 8025
- Page 13
- Support Telephone Numbers
- www.hp.com
- 11
- Finland
- General Information......................................................+358 (0) 205 350
- Sales Information ...................................................+358 (0) 10 217 2700
- Technical Support.....................................................+358 (0) 203 53 232
- Customer Services Web site.......................................... www.hp.fi
- HP Care Pack Services
- Telephone Support................................................+358 (0) 203 20 300
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- France
- General Information
- Informations Générales (0,15 € TTC/min).....................0826 800 400
- Technical Support Assistance Technique
- Produits Professionnels (0,15 € TTC/min) .....................0826 10 4949
- Customer Support Web site .................................. www.hp.com/fr
- HP Care Pack Services
- Telephone Support
- Assistance Technique (0,15 € TTC/min)........................0825 00 41 23
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Georgia
- Technical Support...................................................... +7 (095) 797-35 20
- Fax............................................................................. +7 (095) 797-35 21
- Customer Support
- (on-line request).............................www.hp.com/country/ru/ru
- HP Care Pack Services
- Telephone Support................................................. +7 (095) 797-35 25
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Page 14
- 12
- www.hp.com
- Support Telephone Numbers
- Germany
- General Information (Presales)
- Allgemeine Informationen (0,12 €/min) ......................... 01805/66 57 75
- Technical Support
- Technischer Support
- HP Commercial Products,
- Compaq Commercial Products (0,12 €/min)........... 01805/25 81 43
- Customer Support Web site .................... www.hp.com/de/support
- HP Care Pack Services (Presales)
- General information on warranty upgrades
- Allgemeine Informationen über
- Garantieerweiterungen (0,12 €/min)....................... 01805/32 62 99
- E-mail ...................................................... infoline@hp-servicesales.de
- HP Care Pack Information Web site.....www.hp.com/de/carepack
- HP Care Pack Services
- Telephone Support Hotline...................See HP Care Pack documents.
- Siehe HP Care Pack Unterlagen.
- HP Care Pack Registration
- Web site ...........www.hp.com/go/hpcarepack/emea/activate
- Ghana
- Technical Support.......................................................... +234 1 320 4999
- E-mail..............................................................care.sa@jhb.za.sykes.com
- nigeria.service-center@hp.com
- Other Information ...................................................... +234 1 320 5242/3
- +234 1 461 3734/5
- +234 1 270 6941/2
- Fax................................................................................. +234 1 320 5241
- Customer Support Web site ......... http://welcome.hp.com/country/
- emea_africa/en/contact/phone_assist.html#section4
- HP Care Pack Services
- Telephone Support..................................................... +234 1 320 4777
- E-mail ..........................................................care.sa@jhb.za.sykes.com
- nigeria.service-center@hp.com
- Page 15
- Support Telephone Numbers
- www.hp.com
- 13
- Greece
- Telephone Support
- Toll-free .................................................. 801 11 CALL HP (22 55 47)
- International.............................................................. +30 210 6073603
- Fax ............................................................................. +30 210 60 73 601
- E-mail Telephone support,
- Presales Info, Customer Feedback .....................ccr.hphellas@hp.com
- Mail-in abroad repairs .......................................... rma.hellas@hp.com
- Customer Support Web site ...............www.hp.com/country/gr/gre
- HP Care Pack Services
- Telephone Support
- Toll-free...............................................801 11 HP CARE (47 22 73)
- International........................................................ +30 210 87 61 880
- Web Site .............www.hp.com/go/hpcarepack/emea/activate
- Greenland
- HP Care Pack Services..................................................... +45 7010 8025
- Guatemala
- Technical Support............................................................1-800-711-2884
- Customer Support Web site ..........................www.hp.com/support
- www.hp.com/country/ns/spa/support.html
- Guyana
- Technical Support................................................... 159: 1-800-711-2884
- or 1-877-783-2407
- Haiti
- Technical Support................................................(183+) 1-800-711-2884
- Customer Support Web site ............. www.hp.com/country/cb/eng
- Page 16
- 14
- www.hp.com
- Support Telephone Numbers
- Honduras
- Technical Support....................................... 800 0 123 + 1-800-711-2884
- or 800 0 123 + 877-219-8671
- Customer Support Web site ..........................www.hp.com/support
- www.hp.com/country/ns/spa/support.html
- Hong Kong
- General Information......................................................852-800-9388-33
- Technical Support.............................................................852-3002-8555
- Customer Support Web site ..............www.hp.com/country/hk/eng
- Hungary
- General Information Általános Információk................ +36 (1) 382-1112
- Technical Support Technikai Támogatás ..................... +36 (1) 382-1112
- E-mail...............................................................................support@hp.hu
- Customer Support Web site ..............www.hp.com/country/hu/hun
- HP Care Pack Services
- Telephone Support.................................................... +36 (1) 382-1112
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Iceland
- Technical Information
- Icelandic ................................................................................507 10 00
- Danish............................................................................45 70 10 80 25
- HP Care Pack Services
- Icelandic ................................................................................507 10 00
- Danish............................................................................45 70 10 80 25
- India
- Customer Care Centre.........................................................1 600 112267
- 91-11-26388000
- Fax..................................................................................91-124-2566112
- Customer Support Web site .............. www.hp.com/country/in/eng
- Technical Support E-mail...........................india_customercare@hp.com
- Page 17
- Support Telephone Numbers
- www.hp.com
- 15
- Indonesia
- Technical Support....................................................... +62 (21) 350-3408
- Customer Support Web site .............. www.hp.com/country/id/eng
- Ireland
- General Information on Commercial products ...................1850 200 277
- Technical Support Web site .....http://www.hp.com/country/ie/en/
- contact/phone_assist.html#section1
- Customer Support Web site ............http://h10025.www1.hp.com/
- ewfrf/wc/siteHome?lc=en&cc=ie
- HP Care Pack Services
- Telephone Warranty Support...........................................1890 946 500
- Web site.... http://h41111.www4.hp.com/hps/carepack/ie/en
- Israel
- General Information.............................................................09-762-3222
- Telephone Support and Technical Support ..........................09-830-4848
- Fax........................................................................................09-830-4849
- Customer Support Web site ............... www.hp.com/country/il/heb
- HP Care Pack Services
- Telephone Support............................................................09-762-3300
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Italy, San Marino, Vatican City State
- Business Desktop Technical Support................................. 02 3859-1212
- Customer Support
- Web site....... http://welcome.hp.com/country/it/it/support.html
- HP Care Pack
- Information..................................................................... 02 9212-2040
- Information Web site...................... www.hp.com/it/hpcarepack
- Registration
- Web site ...........www.hp.com/go/hpcarepack/emea/activate
- Page 18
- 16
- www.hp.com
- Support Telephone Numbers
- Jamaica
- Customer Support ...........................................................1-800-711-2884
- Customer Support Web site ..........................www.hp.com/support
- Japan
- Jordan
- General Information and Technical Support................. +971 4 366 2020
- Customer Support Web site .............www.hp.com/country/me/eng
- HP Care Pack Services
- Telephone Support..................................................... +971 4 390 4785
- Web site....................................... www.hp.com/me/carepack
- E-mail .................................................................mecarepack@hp.com
- Page 19
- Support Telephone Numbers
- www.hp.com
- 17
- Kazakhstan
- Technical Support...................................................... +7 (095) 797-35 25
- Fax............................................................................. +7 (095) 797-35 21
- Customer Support (on-line request) ...... www.hp.com/country/kz/ru
- HP Care Pack Services
- Telephone Support................................................. +7 (095) 797-35 25
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Korea
- Technical Support/Warranty Support
- Domestic/international ...................................................82-1588-3003
- Web site...........................................................www.hp.co.kr
- e-Commercial (Product Sales)/General Information ....82-080-703-0700
- HP online store.............................................www.hp.co.kr/store
- Kuwait
- General Information and Technical Support................. +971 4 366 2020
- Customer Support Web site .............www.hp.com/country/me/eng
- HP Care Pack Services
- Telephone Support..................................................... +971 4 390 4785
- Web site....................................... www.hp.com/me/carepack
- E-mail .................................................................mecarepack@hp.com
- Kyrgizstan
- Technical Support...................................................... +7 (095) 797-35 20
- Fax............................................................................. +7 (095) 797-35 21
- Customer Support (on-line request) .......www.hp.com/country/ru/ru
- HP Care Pack Services
- Telephone Support................................................. +7 (095) 797-35 25
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Page 20
- 18
- www.hp.com
- Support Telephone Numbers
- Latvia
- Technical Support......................................................................7 030 721
- (toll-free)
- 800 80 12
- HP Care Pack Services..............................................................7 030 721
- (toll-free)
- 800 80 12
- Lebanon
- General Information and Technical Support................. +971 4 366 2020
- Customer Support Web site .............www.hp.com/country/me/eng
- HP Care Pack Services
- Telephone Support..................................................... +971 4 390 4785
- Web site....................................... www.hp.com/me/carepack
- E-mail .................................................................mecarepack@hp.com
- Liechtenstein
- Technical Support................................................................0848 802 020
- HP Care Pack Services........................................................0848 800 724
- Lithuania
- Technical Support....................................................................5 210 3333
- (toll-free)
- 800 10000
- HP Care Pack Services............................................................5 210 3333
- (toll-free)..................................................................................800 10000
- Luxembourg
- Technical Support
- Warranty and Trade ................................................... +352 27 303 303
- Customer Support Web site ............................www.hp.be/support
- HP Care Pack Services
- Contract & HP Care Pack.......................................... +352 27 303 111
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Page 21
- Support Telephone Numbers
- www.hp.com
- 19
- Macedonia
- E-mail.....................................................................Tec.desktop@hp.com
- Connect On-Line Customer Care Page... www.connect-online.hp.com
- HP Care Pack Services
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Malaysia
- General Information...........................................................1800-80-5405
- Warranty Support/Pre-Sales Information...........................1800-88-4848
- Technical Support (toll-free)............................................+1800-805-405
- Fax......................................................................................(65) 395-1010
- Support Web site...........................www.hp.com/country/my/eng
- Malta
- E-mail.....................................................................Tec.desktop@hp.com
- Connect On-Line Customer Care Page... www.connect-online.hp.com
- HP Care Pack Services
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Martinique
- Customer Support .....................................0-800-990-011:877-219-8671
- Customer Support Web site ..........................www.hp.com/support
- Mexico
- Technical Support........................................................01-800-474-68368
- Mexico City....................................................................55-5258-9922
- Pre-Sales......................................................................... 55 5091-7000
- Rest of country ..........................................................01-800-501-9000
- Contracts ................................................................52-5-284-600 X 2747
- +01-800-010-2020
- Customer Support Web site ..........................www.hp.com/support
- www.hp.com/country/mx/spa/support.html
- Page 22
- 20
- www.hp.com
- Support Telephone Numbers
- Moldova Republic
- E-mail.....................................................................Tec.desktop@hp.com
- Connect On-Line Customer Care Page... www.connect-online.hp.com
- HP Care Pack Services
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Monaco
- General Information
- Informations Générales (0,15 € TTC/min).....................0826 800 400
- Technical Support Assistance Technique
- Produits Professionnels (0,15 € TTC/min) .....................0826 10 4949
- Customer Support Web site .................................. www.hp.com/fr
- HP Care Pack Services
- Telephone Support
- Assistance Technique (0,15 € TTC/min)........................0825 00 41 23
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Mongolia
- Technical Support...................................................... +7 (095) 797-35 20
- HP Care Pack Services
- Telephone Support................................................. +7 (095) 797-35 25
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Montserrat
- Customer Support ............................................................ 1 800711-2884
- Customer Support Web site ..........................www.hp.com/support
- Morocco
- General Information Informacja Ogólna .............................022 40 47 47
- Technical Support Pomoc Techniczna..................................022 40 47 47
- Customer Support Web site ...........................www.hp.com/aa/fre
- HP Care Pack Services
- Telephone Support............................................................022 24 87 70
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Page 23
- Support Telephone Numbers
- www.hp.com
- 21
- The Netherlands
- General Information Algemene Informatie ................... +31 30 222 2000
- Technical Support (0,35 €/min)*......................................0900 2020 165
- 0900-1681616
- Customer Support Web site ............... www.hp.com/country/nl/dut
- HP Care Pack Services
- Telephone Support.........................................................0900 1150 000
- 0800-0221244
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- *Not available internationally
- *Deze nummers zijn alleen bereikbaar vanuit Nederland.
- New Zealand
- General Information............................................................0800 733 547
- Warranty/Technical Support................................................0800 449 553
- Contract/CarePack Support.................................................0800 664 747
- Customer Support Web site ............. www.hp.com/country/nz/eng
- Nicaragua
- Technical Support...........................................1-800-0164:800-711-2884
- Español ............................................................(164+) 1-800-711-2884
- Inglés ...............................................................(174+) 1-800-711-2884
- Customer Support Web site ..........................www.hp.com/support
- www.hp.com/country/ns/spa/support.html
- Page 24
- 22
- www.hp.com
- Support Telephone Numbers
- Nigeria
- Technical Support.......................................................... +234 1 320 4999
- E-mail..............................................................care.sa@jhb.za.sykes.com
- nigeria.service-center@hp.com
- Other Information ...................................................... +234 1 320 5242/3
- +234 1 461 3734/5
- +234 1 270 6941/2
- Fax................................................................................. +234 1 320 5241
- Customer Support Web site ......... http://welcome.hp.com/country/
- emea_africa/en/contact/phone_assist.html#section4
- HP Care Pack Services
- Telephone Support..................................................... +234 1 320 4777
- E-mail ..........................................................care.sa@jhb.za.sykes.com
- nigeria.service-center@hp.com
- Norway
- Technical Support....................................................................800 62 800
- Customer Support Web site .............. www.hp.com/country/no/nor
- HP Care Pack Services
- Telephone Support...............................................................800 56 044
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Oman
- General Information and Technical Support................. +971 4 366 2020
- Customer Support Web site .............www.hp.com/country/me/eng
- HP Care Pack Services
- Telephone Support..................................................... +971 4 390 4785
- Web site....................................... www.hp.com/me/carepack
- E-mail .................................................................mecarepack@hp.com
- Page 25
- Support Telephone Numbers
- www.hp.com
- 23
- Panama
- Technical Support........................................................001-800-111-9642
- 001-800-711-2884
- Customer Support Web site ..........................www.hp.com/support
- www.hp.com/country/ns/spa/support.html
- Paraguay
- Technical Support Apoyo Técnico.................................009-800-541-006
- Customer Support Web site ..........................www.hp.com/support
- www.hp.com/country/py/spa/support.html
- Peru
- General Information Información General......................+511-211-2828
- Lima..............................................................................+511-411-2043
- Technical Service (toll-free).................................................0-800-12828
- 0800-10111
- Customer Support Web site ..........................www.hp.com/support
- www.hp.com/country/pe/spa/support.html
- Philippines
- General Information..................................................... +63 (2) 888-6211
- Technical Support......................................................... +63 (2) 867-3551
- Customer Support
- Web site................ www.hp.com/country/ph/eng/support.html
- Poland
- General Information Informacja Ogólna ..........................0-801-522-622
- Technical Support Pomoc Techniczna...........................+48 22-5666 000
- Customer Support Web site ............... www.hp.com/country/pl/pol
- HP Care Pack Services
- Telephone Support....................................................+48 22-565 74 00
- or 0-801 300 310
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Page 26
- 24
- www.hp.com
- Support Telephone Numbers
- Portugal
- Call Center Service Support..................................................808 200 808
- Technical Support....................................................................213164164
- Fax........................................................................................21 410 08 52
- Customer Support Web site ...............www.hp.com/country/pt/por
- HP Care Pack Services
- Telephone Support.............................................................808 218 218
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Puerto Rico
- Technical Service ............................................................1-800-711-2884
- Local Number ....................................................................787-474-8570
- Technical Support............................................................1-877-232-0589
- Warranties .......................................................................1-800-799-3477
- Customer Support
- Web site................. www.hp.com/country/pr/spa/support.html
- Qatar
- General Information and Technical Support................. +971 4 366 2020
- Customer Support Web site .............www.hp.com/country/me/eng
- HP Care Pack Services
- Telephone Support..................................................... +971 4 390 4785
- Web site....................................... www.hp.com/me/carepack
- E-mail .................................................................mecarepack@hp.com
- Page 27
- Support Telephone Numbers
- www.hp.com
- 25
- Romania
- Customer Service..........................................................+4021-303.83.00
- Customer Support .........................................................+4021-303.84.01
- CCC Technical Support..................................................+4021-315-4442
- Fax................................................................................+40-21-303.83.03
- E-mail..............................................................support.romania@hp.com
- Escalation address..............................................dragos.stanciu@hp.com
- Customer Support Web site .............. www.hp.com/country/ro/rom
- HP CarePack
- Telephone Support......................................................+4021-303-8401
- Web site (external
- clients).............www.hp.com/go/hpcarepack/emea/activate
- Russia
- General Information, Technical Support, HP Care Pack Services
- Moscow .......................................................................7 095-797-3520
- Moscow after hours....................................................709 579 73525
- St. Petersburg...................................................................812 346 7997
- St. Petersburg after hours...........................................781 234 67982
- Customer Support Web site ............... www.hp.com/country/ru/rus
- HP Care Pack Services
- Telephone Support
- Moscow......................................................................709 579 73525
- St. Petersburg ...............................................................812 346 7997
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- NOTE: To find a service centre near you, ask your HP representative or
- refer to www.hp.com/country/ru/rus for HP service centers.
- St. Vincent
- Customer Support ...........................................................1-800-711-2884
- Customer Support Web site ..........................www.hp.com/support
- St. Kitts and Nevis
- Customer Support ...........................................................1-800-711-2884
- Customer Support Web site ..........................www.hp.com/support
- Page 28
- 26
- www.hp.com
- Support Telephone Numbers
- St. Marteen
- Customer Support ...........................................................1-800-711-2884
- Customer Support Web site ..........................www.hp.com/support
- Saudi Arabia
- General Information and Technical Support.......................800 897 1444
- Customer Support Web site .............www.hp.com/country/me/eng
- HP Care Pack Services
- Telephone Support...........................................................800 897 1451
- Web site....................................... www.hp.com/me/carepack
- E-mail .................................................................mecarepack@hp.com
- Serbia and Montenegro
- E-mail.....................................................................Tec.desktop@hp.com
- Connect On-Line Customer Care Page... www.connect-online.hp.com
- HP Care Pack Services
- Telephone Support...................................................................2019900
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Singapore
- General Information/Warranty Support ....................................62725300
- Pre-sales Information.......................................................1800-278-8100
- Customer Support Web site ..............www.hp.com/country/sg/eng
- Fax.............................................................................................62742033
- Slovakia
- General Information....................................................+421-2-5752 5111
- Technical Support.........................................................+421-2-68208080
- Standard warranty .......................................................+421-2-5752 5752
- Support Web site.......................................................www.hp.sk
- HP Care Pack Services
- Telephone Support...................................................+421-2-5752 5752
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Page 29
- Support Telephone Numbers
- www.hp.com
- 27
- Slovenia
- General Information...................................................... +386 1 2307 420
- Technical Support.......................................................... +386 1 2307 420
- Fax................................................................................. +386 1 2307 468
- Customer Support Web site ..................................www.hp.com/si
- HP Care Pack Services
- Telephone Support..................................................... +386 1 2307 420
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- South Africa
- International Telephone Support................................... +27 11 258 9301
- Local (toll-free).....................................................................086 00 1030
- Customer Support Web site ............. www.hp.com/country/za/eng
- HP Care Pack Services
- Telephone ........................................................................086 000 1010
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Spain
- General Information Información General...........................916 348 800
- Technical Support Soporte Técnico ........................................902010333
- (Except Presarios and projectors)
- Customer Support Web site .............. www.hp.com/country/es/spa
- HP Care Pack Services
- Telephone Support..............................................................902 220030
- Telephone Support (Commercial) ......................................902 010333
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Sri Lanka
- General Information/Warranty Support ................01-430800-6271-3337
- Suriname
- Technical Support.......................................................156: 800-711-2884
- Page 30
- 28
- www.hp.com
- Support Telephone Numbers
- Sweden
- General Information Allmän Information ................+46 (0)8 524 910 00
- Web site...............................................................www.hp.se
- Sales Information Saleslink..................................... +46 (0)200-27 00 00
- Technical Support Teknisk Support................................... 0771-30 30 00
- Web site...................................................www.hp.se/support
- HP Care Pack Services
- Telephone Support Teknisk Support .............................. 0771-30 30 30
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Switzerland
- Warranty Hotline.................................................................0848 802 020
- Web sites
- German....................www.hp.com/country/ch/de/support.html
- French ...................... www.hp.com/country/ch/fr/support.html
- HP CarePack Services
- Telephone Support...........................................................0848 800 724
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Taiwan
- Taipei Head Office ........................................................886-2-8722-9000
- Product Spec. Inquiry.........................................................0800-236-686
- Customer Care Hotline..................................................886-2-8722-8000
- Customer Support Web site ...............www.hp.com/country/tw/chi
- Thailand
- Technical Support..............................................................66-2-353-9000
- Fax.................................................................................... +66 2654 0704
- Support Web site............................ www.hp.com/country/th/eng
- Trinidad & Tobago
- Customer Support ...........................................................1-800-711-2884
- Customer Support Web site ..........................www.hp.com/support
- Page 31
- Support Telephone Numbers
- www.hp.com
- 29
- Turkey
- General Information Genel Bilgi................................ +90 212 444 79 79
- Technical Support Teknik Destek ............................... +90 212 444 71 71
- Customer Support Müsteri Hizmetleri....................... +90 212 444 71 71
- Fax Faks ..................................................................... +90 216 579 78 00
- Customer Support Web site Web sitesi.......................... www.hp.com.tr
- HP Care Pack Services HP Care Pack Hizmetleri
- Telephone Support Destek Hatti............................. +90 212 444 71 72
- Web site
- Web sitesi .........www.hp.com/go/hpcarepack/emea/activate
- Turkmenistan
- Technical Support...................................................... +7 (095) 797-35 20
- Fax............................................................................. +7 (095) 797-35 21
- Customer Support (on-line request) .......www.hp.com/country/ru/ru
- HP Care Pack Services
- Telephone Support................................................. +7 (095) 797-35 25
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Turks & Caicos
- Customer Support .........................................................01-800-711-2884
- Customer Support Web site ..........................www.hp.com/support
- Ukraine
- Technical Support..................................................... +38 (044) 490-3520
- Fax............................................................................. +7 (095) 797-35 21
- Customer Support (on-line request) ......www.hp.com/country/ua/ru
- HP Care Pack Services
- Telephone Support................................................ +38 (044) 495-3520
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Page 32
- 30
- www.hp.com
- Support Telephone Numbers
- United Arab Emirates (Dubai)
- General Information (Call Center)
- and Technical Support ............................................... +971 4 366 2020
- Toll-free ..................................................................................800 4520
- Customer Support Web site .............www.hp.com/country/me/eng
- HP Care Pack Services
- Telephone Support..................................................................800 4326
- Web site....................................... www.hp.com/me/carepack
- E-mail .................................................................mecarepack@hp.com
- United Kingdom
- Enquiries
- General .........................................................................0845 270 4000
- Sales ..............................................................................0845 270 4222
- Warranty............................................................................0870 842 2339
- Customer Support Web site ..............www.hp.com/country/uk/eng
- ALL Contract and HP Care Pack Services
- (including SupportPack and Carepaq)...........................0870 842 2330
- HP Care Pack Services
- Web site...........................http://h41111.www4.hp.com/hps/
- carepack/uk/en/index.html
- United States
- General Information........................................................1-800-345-1518
- Technical Support (For continuous quality
- improvement, calls may be monitored.)......................1-800-474-6836
- 1-208-323-2551
- Ordering Backup Software..............................................1-800-952-7689
- Customer Support Web site ......................................www.hp.com
- Page 33
- Support Telephone Numbers
- www.hp.com
- 31
- United States Virgin Islands
- Customer Support ............................................................1800-711-2884
- Customer Support Web site ..........................www.hp.com/support
- Uruguay
- Technical Support Apoyo Técnico......................................0004-054-177
- Customer Support Web site ..........................www.hp.com/support
- www.hp.com/country/uy/spa/support.html
- Uzbekistan
- Technical Support...................................................... +7 (095) 797-35 20
- Fax............................................................................. +7 (095) 797-35 21
- Customer Support (on-line request) .......www.hp.com/country/ru/ru
- HP Care Pack Services
- Telephone Support................................................. +7 (095) 797-35 25
- Web site..............www.hp.com/go/hpcarepack/emea/activate
- Venezuela
- Warranties ................................................................. +58-212- 278-8666
- Toll-free ......................................................................+0800-22-73727
- Technical Support.......................................................0800-HP-INVENT
- Customer Support Web site ..........................www.hp.com/support
- www.hp.com/country/ve/spa/support.html
- Vietnam
- General Information........................................................+84 8 823-4151
- Warranty Support/Pre-Sales Information........................+84 8 823-6215
- Technical Support............................................................+84 8 823-4530
- Fax...................................................................................+84 8 823-6216
- Support Web site............................www.hp.com/country/vn/eng
- Page 34
- 32
- www.hp.com
- Support Telephone Numbers
- Yemen
- General Information and Technical Support................. +971 4 366 2020
- Customer Support Web site .............www.hp.com/country/me/eng
- HP Care Pack Services
- Telephone Support..................................................... +971 4 390 4785
- Web site....................................... www.hp.com/me/carepack
- E-mail .................................................................mecarepack@hp.com